Carresthuk respects your privacy and handles personal information in accordance with applicable data protection requirements.
1. Data Controller
The data controller responsible for the processing of personal data through this website is:
Andy’s World Trade GmbH
Heinrich-Strerath-Str. 28
51375 Leverkusen
Germany
Email: headrest@carresthuk.com
Telephone: +49 214 5004156
Website: www.carresthuk.com
2. Personal Information We Collect
Depending on how you use our website, we may collect information such as:
- Name and contact details
- Billing and delivery address
- Email address and telephone number
- Order details and transaction information
- Information provided when contacting customer service
- Website usage information, such as IP address, browser type and relevant cookie information
We only request information that is relevant to the applicable purpose of processing.
3. How We Use Personal Information
Personal information may be used to:
- Process and manage orders
- Communicate with customers
- Respond to enquiries
- Provide information relating to orders and products
- Maintain business and accounting records
- Meet applicable legal and regulatory obligations
- Protect our legitimate business interests and exercise or defend legal rights where applicable
The legal basis for processing may include performance of a contract, compliance with legal obligations, legitimate interests, or consent where consent is required.
4. Payment Processing by Stripe
Payments made through our website are processed by Stripe.
When you select a payment method provided through Stripe, relevant payment and transaction information is transmitted to Stripe for payment processing and related activities.
Stripe may process information such as payment method details, name, billing or delivery address, email address, order information, transaction amount and related identifiers, depending on the payment method and circumstances.
Stripe may process personal data in different capacities depending on the applicable service and may process information in accordance with its own privacy documentation and applicable data protection requirements. Stripe may also process or transfer personal data in countries outside your country of residence where permitted under applicable law.
For further information about Stripe’s handling of personal data, please refer to Stripe’s Privacy Policy.
5. Cookies and Website Information
Our website may use cookies and similar technologies for functions such as website operation, preferences, analytics and other purposes described in our Cookie Policy.
Where consent is required, applicable cookies will be used in accordance with the choices made through the relevant consent mechanism.
6. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by applicable law.
Different categories of information may therefore be retained for different periods:
- Customer enquiries: generally for the period necessary to handle the enquiry and for a reasonable subsequent period for customer service records.
- Order and transaction information: retained for the period necessary to administer the transaction and for applicable accounting, tax and statutory record-keeping obligations.
- Business correspondence: retained for the period necessary for the relevant business purpose and any applicable statutory requirements.
- Website and cookie information: retained according to the relevant purpose, consent period and applicable cookie settings.
- Information relating to legal claims or disputes: may be retained for as long as reasonably necessary to establish, exercise or defend legal rights.
When personal information is no longer required and there is no applicable legal basis or retention obligation for continued storage, it will be deleted or otherwise disposed of in accordance with applicable requirements.
This approach follows the GDPR principle that personal information should not be retained for longer than necessary for its relevant purpose.
7. Disclosure of Personal Information
Personal information may be shared where necessary with service providers and business partners involved in operating the website, processing orders, handling payments, maintaining records or providing related business services.
Information may also be disclosed where required by applicable law, a competent authority, court order or other lawful requirement.
Carresthuk does not sell personal information as part of its ordinary business activities.
8. International Data Transfers
Where personal information is transferred outside the European Economic Area, appropriate measures will be used where required by applicable data protection law.
For payment processing, Stripe may process personal information in the United States and other jurisdictions in accordance with its applicable privacy framework and contractual arrangements. Stripe states that it participates in the EU-U.S. Data Privacy Framework and related extensions for applicable personal data transfers.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of processing
- Object to certain processing activities
- Request data portability where applicable
- Withdraw consent where processing is based on consent
Certain rights are subject to applicable legal conditions and exceptions.
California residents may have additional rights under applicable California privacy law, including rights concerning access, deletion, correction and certain uses or disclosures of personal information.
10. Exercising Your Rights
To submit a privacy-related request, please contact:
Email: headrest@carresthuk.com
Please provide sufficient information for us to understand and process your request. We may take reasonable steps to verify the identity of the person making a request where permitted or required by applicable law.
11. Changes to This Privacy Policy
This Privacy Policy may be updated when necessary to reflect changes in our website, business practices or applicable legal requirements.
The latest version will be published on this page together with its effective date.
12. Contact
For questions concerning this Privacy Policy or the handling of personal information, please contact:
Carresthuk
Andy’s World Trade GmbH
Heinrich-Strerath-Str. 28
51375 Leverkusen
Germany
Email: headrest@carresthuk.com
Telephone: +49 214 5004156